MTVH's Senior Property Surveyor will lead on a newly created specialist workstream which will track specific damp & mould repair issues reported in our stock, ensure inspection requests are logged correctly on our systems, visits are allocated to yourself or a surveyor to take place and are recorded capturing all details of the condition and use of the property.
Salary for this role is currently being offered at GBP54,905 + Benefits
This role will see you being responsible for tracking and overseeing the Damp & Mould cases and to ensure that these cases are accurately diagnosed, delivered within agreed timescales, and be of excellent quality. This includes ensuring that capital works are referred, and included in future programmes. Ensuring that our Customers are kept informed at all stages of their case.
Although the role does not currently have any direct reports it is anticipated that it will have in the future
Duties to include
Diagnosis of the correct work is raised on the system on both specialist reports and the system using NHF Schedule of Rates .Track and ensure the work completed is correct to remedy the issues identified.Ensure the work is carried out in accordance with the specification and to an excellent standard.To set up a monitoring regime for post work inspections at set periods up to 12 months after the work has been completed to ensure success.To capture the information which will inform future business decisions on Assets including intelligence to inform and put forward proposals for Planned Investment programmes or to make suggestions to the Regional Asset Review Group to review Asset Disposal and stock rotation.Build and maintain relationships with customers, contractors and key stakeholders in the business will be essential to deliver this role and therefore it is important that these are established.Assist the Disrepair and Responsive Repairs delivery teams with diagnosis and specifications. Develop an excellent contractor relationship with our internal and external contractors and stakeholders.To set up a stable tracking and reporting suite to achieve objectives outlined above that are SMARTControl of expenditure in line with budget provision and that complex or planned work streams are formally passed to the correct team to manage.Customer Satisfaction is a key driver for this project and needs to be measured at agreed stages What you need to succeed
Experience of undertaking enhanced damp diagnosis including but not limited to carrying out salts analysis, calcium carbide tests, utilising data loggers using floor hygrometersAdvanced IT literacy and have confidence in extracting data which can identify trendsExtensive experience in working for either a Local Authority or Housing AssociationUp to date knowledge and experience on managing projects in line with legislative, legal and governance requirementsAbility to manage multiple tasks and implement monitoring systems to track cases and ensure updates to stakeholdersExperienced in use of SOR, Basket rates, SCHOTT schedules.Experienced in working with contractors negotiating in order to deliver improvements in service delivery and/or value for money.Knowledge of the principles of collaborative and partnership working including cost modelling and budget management whilst an understanding of the Construction Design and Management regulation (CDM) and H&Sis imperative in this Senior role within the Property teamAble to deal with complex issues, maintain relationships and deal with conflict. Able to make sensible distinctions and decisions based on differing priorities, experience and customer focus.Suitable qualification and proven track record of working in Surveying Full driving licence is also required
The nature of this role means that the post holder will come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a standard check with the Disclosure and Barring Service once an offer of employment is made. The application will be added the updating service and a new check will be completed every three years
Our benefits include:–
28 days annual leave plus 8 bank holidays (pro rata for part time) per year2 volunteering days per year for things like helping out in local communitiesAn additional 'Beliefs day' once a year to have an extra a day offEnhanced pension with matched contributions of up to 9%Life assurance cover 3 x your salaryHealth cash plan scheme for your everyday healthcare needs which you can add your family members tooTenancy deposit – interest free loan to help with rental depositsAccess to extensive learning and training opportunities with Wisebox platformColleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleaguesCareer progression across the organisation with our mentoring programme and apprenticeshipsWe are committed to the wellbeing of our colleagues and support this as an organisation Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non–inclusive behaviours and to be mindful of their own and other's wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.