Are you motivated and goal-orientated with munication skills looking for a rewarding new challenge in a sales environment?
We have a fantastic opportunity for sales-focused people with unrivalled customer service skills to join us as Sales Advisors based in our customer centre in Swindon.
Previous sales experience is not essential as full training will be provided to ensure you have the tools to e a knowledgeable and authentic furniture expert, equipped to deliver first-class customer service and advice.
If this sounds like you, read on to find out more about the next step in your career!
The shift patterns for this role are rotating 9am to 6pm and 11am to 8pm and will include working three weekends in four. We are working to a set start date of 13th March 2023.
We at Oak Furnitureland are going through an exciting transformation across our business, to ensure we remain innovative, competitive, and consistently deliver exceptional services and products to our customers. And to do this, we need to hire and retain great talent like you.
We are looking for Sales Advisors to progress warm leads through outbound calls and maximise all sales opportunities by providing an excellent inbound service, taking enquiries, and discussing existing orders.
As well as providing full training from our dedicated team of onsite trainers and a wide range pany benefits, this Sales Advisor role offers a salary of £20,600 basic up to £30,000 OTE.
Core responsibilities of a Sales Advisor
Answering all inbound phone calls in a positive and engaging manner.
Converting initial enquires into sales by listening to our customers and matching products to their requirements.
Communicating with existing and potential customers, ensuring they are aware of our bespoke services and products.
Meeting individual targets and contributing to team targets.
Managing your own diary to follow-up on potential customer leads.This role would be suitable for ing from a sales or hospitality background or candidates with experience in any of the following areas: outbound, SLA, KPI, telephony, or as a Warm Leads Consultant, Senior Sales Advisor, Sales Advisor, Inbound Sales Executive, or Customer Service Advisor.
Benefits
Generous staff discount
Competitive holidays plus an extra day for your birthday and eight days bank holiday
Contributory pension scheme
Supportive team culture
Online health portal
Employee Assistance Programme
Membership to Hapi Benefits, a rewards site providing a wide range of discounts and offers
Great working environment
Training, development, and ongoing support
Internal career paths
Essential Skills
Key Characteristics, Skills, and Experience
As a Sales Advisor, you will:
be an advocate for working collaboratively and collectively in pursuit of joint goals.
contribute a proactive 'can do' attitude, while being a passionate advocate of the Oak Furnitureland brand, values, and vision.
demonstrate excellent customer service skills.
petent PC skills.
Desirable Skills
Previous contact centre experience, ideally from a sales background
Experience of working to targets and KPI's
Strong ability to actively listen and identify windows of opportunity to sell/upsellIf you're looking for a new challenge, apply now and we will be in touch with the next steps towards your new career!
About Company
We have a lot of things to be proud of here at Oak Furnitureland.
Firstly, let's talk about our furniture itself. All our furniture is exclusively designed and properly made. We use quality hardwood that's been responsibly sourced, and we let the natural beauty of the wood shine through in each piece.
And then we have our people. From our showroom colleagues and our delivery drivers to our customer service team and logistics department; everyone works as one united team, driven by a shared purpose and values.
At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better es for all colleagues and the business.
You'll find an inclusive environment where you can be yourself. We mitted to fairness in the way we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone that needs them