Night Supervisor (Reception Area) at the Swan in Streatley-On-Thames - Coppa Club
Description : 17 Mar, 2023
We are currently looking for a confident and experienced Night Supervisor to join our friendly team. This challenging role within a growing business could be a great step for anyone with a passion for customer service looking for their next opportunity!
You will be working in a diverse, fast-paced environment with a young, dynamic and enthusiastic team. The ideal candidate must be well-presented, have exceptional organisational skills, use their initiative and have the ability and personality to build rapport with all guests & gym members.
Your duties will be (but not limited to):
● Ensuring the hotel is safe, secure and quiet at night and assist in the running and organisation of the night shift as the duty manager (Fire Warden & Emergency First Aider)
● To ensure the customer journey is delivered to every guest who walks into our hotel
● To assist with reception in the night, checking guests in, out, responding to enquires and promoting a positive atmosphere
● To work as a duty manager ensuring the hotel is kept at it’s best, helping guests and resolving any issues
● To assist setting up events and the event space for meetings and weddings
● To lead by example when on shift and support the receptionists in their duties
● To promote the hotel and business wherever possible
Previous experience in a hotel environment, a great attitude and passion for hotels is a must.
This will be typically be 40 hours per week, over 5 days including weekends and bank holidays.
Sound too good to be true? Well, it isn’t! So, if the above sounds like you we’d love to hear from you!
In return we can offer a competitive wage, meals on duty, 50% discount across all Coppa Clubs and VEL restaurants and friends AND a friends and family discount at Rare Bird hotels!
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