Helpdesk Administrator
Description : 23 Mar, 2023
Helpdesk Administrator Bristol - BS4 postcode area Contract until end of June 2023 (potential to apply for perm role when contract ends) GBP13 per hour PAYE Working Hours: 8am - 5pm - Fully Site Based Enhanced DBS with Children s Barred List required. Can apply for one after offer (we will cover cost) Please only apply for this role if you can start on short notice Urgent opportunity available for a Helpdesk Administrator to join a large, well respected construction company on a temporary contract position. You will be assisting the facilities management department with the delivery and administration of the helpdesk. We are looking for someone with helpdesk experience in a similar environment! You must possess a great attitude towards work with a flexible approach, be proficient with MS package and have strong communication skills. Facilities Management experience and use of Oracle would be beneficial. This truly is a fantastic opportunity if you are looking to join a reputable organisation to contribute towards your professional growth and development. Key responsibilities: All reactive/ppm tasks logged and assigned daily Helpdesk emails kept fully up to date daily Daily task checklist updated every day Panner and trackers updated daily Producing quotes from recommendations made by Supply Chain and Engineers to forward on to clients for authorisation. Generating weekly reports for the Business Support Manager. Log Tasks on the Helpdesk CAFM (Computer Aided Facilities Management) system. Tasks may be received by telephone, email, in person or through the CAFM system directly. Allocating Order Numbers to directly employed staff and/or Supply Chain. Chasing Subcontractor reports. Raising orders through in-house accounting package Tracking compliance with attendance SLA s, intervening to drive supplier and own staff Using Oracle Start date ASAP End date 23-Jun-23 (possibility to apply for perm job when contract finishes) To register your interest, please respond to this advert with a copy of your updated CV or give us a call on (phone number removed) and ask to speak to Nikita for more information
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