Customer Support Advisor
Description : 13 Mar, 2023
Our client has a long history in the luxury manufacturing industry, using new and innovative techniques to create great designs at a high standard of quality.
They now require a Customer Support Advisor to join their busy and friendly customer support team.
Key Responsibilities:
• Assisting customers with any enquiries associated with their orders, by phone and email.• Delivering high quality customer service when responding to queries.• Managing customers' expectations around deliveries.• Working with transport planning to organise re-deliveries if required.• Proactively contacting customers with updates on their orders and deliveries.• Managing the company website and updating customers on order and product statuses.• Building strong relations with colleagues in other departments across the business.
Required Skills:
• Maintaining a personable and professional response whilst communicating with customers.• Being honest and reliable.• Strong team working skills.• To be able to keep calm and professional under pressure.• Strong work ethic.• Working to improve customer experience and processes.
Monday to Fri 9am - 5pm
Full time and permanent
Excellent career development opportunities
This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency.
Related Articles
Customer Accounts Advisor The Hub
Customer Service Advisor (Accounts, The Hub) Are you passionate about providing exceptional customer service, and looking for a new role in customer s
Customer Service Advisor - North Yorkshire
Are you fed up with working shifts and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is s
Spanish Customer Service Advisor
Spanish Customer Service Advisor Location - Modern office in Edinburgh city centre Pay - GBP24,000 Hours - 37.5 per week, Monday to Friday, rotational
French Customer Service Advisor
French Customer Service Advisor Location - Modern office in Edinburgh city centre Pay - GBP24,000 Hours - 37.5 per week, Monday to Friday, rotational
Customer Service Advisor - Swansea
*BEIS - Customer Service Advisor - Swansea* *Salary:* £21,956 *Hours*: Full time, Monday to Friday 8am-6pm, temporary contract until 30th April Are yo
Customer Service Advisor - Wiltshire
Do you excel at providing excellent customer service? Our valued Customer Service Advisors are the front line of all customer communication on behalf
Customer Service Advisor (Travel)
We have a fantastic opportunity for a Customer Service Advisor to join our team based in Manchester. Our TC Support function is the engine room of our
Customer Service Advisor Opportunities - Out of Hours - Part Time
Permanent - Part Time 24 Hours Per Week - Shifts 4pm - 12am Monday - Friday 8am - 4pm or 4pm - 12am Saturday - Sunday 3 Days on from 7 - which will be
Customer Service Advisor - Oxfordshire
The Role We are looking for an energetic and enthusiastic Customer Service Advisor to join our team in Jewson Wallingford (OX10 8ET)! This is a part t
You may also like
Benq 2201m Dual monitors with stand
Benq 2201m Dual monitors with stand and power cables InterfacesVGA (D-Sub), DVI-D (HDCP
Gplan fresco teak mid century tv/media unit professionally painted
Professionally painted Gplan fresco mid-century tv/media unit. Hand painted in a gorgeous deep blue shade with bronze detailing to the front and a sim
ATEM Mini
Powerful live production switcher designed for exciting Youtube live streaming and business presentations via Skype. Features: Connect up to 4 HDMI ca
Zoo Fire Door Keep Shut Plaque
Zoo Fire Door Keep Shut Plaques £1 Each Multiple Available Birmingham Reclaimed is an everyday Carboot new and used materials. Ideal for all tradesman