Customer Service - Manchester
Description : 23 Mar, 2023
Job Title: Customer Service Executive Job Type: Temporary Contract, Location: Fallowfield Pay GBP10.57 per hour Start date Monday 27th March 2023 for 5 weeks could be longer Shifts: Monday to Friday 9am-5.30pm Monday to Friday and could involve occasional Saturdays 10am-4pm This is a temporary position with the opportunity to potentially go permanent, provided that you are suited to the role and a good fit within the company. As a Customer Service Advisor you will be working for a leading Housing client providing quality housing for students and young professionals. You will need to possess excellent communication skills, and be passionate about delivering exceptional email and telephone based customer service. This is a complex and varied role, providing a great opportunity for anyone looking to enhance their customer service skills further. As a Customer Service Advisor, your day-to-day responsibilities will include: Acting as the first point of contact for all queries via e-mail, webchat and social media Dealing with queries and complaints Working to team and individual targets Logging all information accurately on the in-house system What you will need: Previous experience of delivering exceptional customer service Positive attitude, friendly and professional communication skills Ideally phone-based customer service experience Excellent communication skills at all levels A passion for customer service Excellent team player Attention to detail Word, Excel and Microsoft office knowledge Have we sparked your interest? If so then don't delay and apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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