Customer Service Coordinator - Lancashire
Description : 22 Mar, 2023
Recruit Right have been instructed to recruit for a customer service role in the Blackburn area for a well established company: Main Function of Job: Process Insurance Claims from instruction to installation Duties: Deal with all parties in a polite, courteous and ordered manner. Handle telephone communications from Policyholders. Liaise with Insurance Companies & Loss Adjusters. Handle queries from Retail Partners, Insurance Companies, Cleaning Companies and third parties.5 Answer any incoming telephone calls into the Centre within Service Level Agreement. Process Retail Partner response paperwork. Chase up relevant parties (via outgoing telephone call or e-mail) to ensure the claim is handled swiftly and efficiently. Take ownership of problems where required to ensure issues are resolved. Transcribe telephone conversations into claim contact logs. Ensure all relevant paperwork is placed in the correct claim file. Collate relevant information from Retail Partners to ensure the claim can be invoiced without delay. Ensure all operations are as per current procedure and Business Control Policies. Handle complaints within Financial Services Authority guidelines. In addition to the duties listed, the post holder is required to perform any other reasonable duties assigned to them by a Director/ Senior Manager/ Team Leader. Qualifications / experience requirements Good verbal communication skills Good understanding of PC and IT Customer service skills / previous call centre experience Hours 10-6 with one Saturday in every 2 and 1 day off during the week Also possibilities of 8-4 and 9-5
Related Articles
Customer Service Coordinator
Customer Service Coordinator Our client is Europe's leading corrugated packaging company and one of the leading paper-based packaging companies in the
Customer Service Coordinator - Somerset
Customer Service Coordinator Our client is Europes leading corrugated packaging company and one of the leading paper-based packaging companies in the
Customer Service Coordinator - Wiltshire
Customer Service Coordinator 3+ Month Temporary Contract Full Time Hours & Office Working Melksham Up to GBP13.00 per hour Are you immediately availab
Customer Service - Hybrid
Job: H2H Customer Service Coordinator - HybridLocation: Sittingbourne - ME10 3SU (Hybrid = 3 days in the office/2 days from home)Working Hours: Monday
Administrator / Customer Service Admin Assistant / Clinic Coordinator
Administrator / Customer Service Administrative Assistant / Clinic Coordinator who has sound customer facing communication skills, strong organisation
Administrator / Customer Service Admin Assistant / Clinic Coordinator - Hampshire
Administrator / Customer Service Administrative Assistant / Clinic Coordinator who has sound customer facing communication skills, strong organisation
Customer Service Advisor – Fraud Prevention - Lancashire
Are you looking for a role that can really make a difference? Join a team that can impact people's lives daily whilst working in a dynamic, fast–paced
Customer Service - Lancashire
Job Title: Customer Service Representative - Full time Location: Skelmersdale Salary: GBP10.24 an hour Temp to perm Hours: 40 hours per week with rota
Bilingual Customer Service Specialist
Sue Ross Recruitment are delighted to be working with a successful international manufacturing company based North of Sheffield for a bilingual Custom
You may also like
2018 Skoda Fabia 1.0 TSI 110 SE L 5dr DSG Estate petrol Automatic
Bluetooth,Parking Sensors,Alloy Wheels,Climate Control,CD Player,AUX/USB,Cruise Control,Privacy Glass,Automatic Lights,DAB,Android Auto,Apple Car Play
Amore & Baci Original Swarovski Crystal Charm Beads X2 Boxed.
2x bracelet charms boxed in original packaging. White & Silver, never used.
MARC DARCY PURPLE JACKET & 2 WAISTCOATS 44 NEW
A Designer Jacket & 2 Waistcoats by Marc Darcy of London. Style: Carter Size 44 Regular. Colour Purple. With a velvet trim to the edgings and pockets.