Customer Service Consultant
Description : 24 Mar, 2023
Job Role: Customer Service Consultant Money Confidence Expert
Location: London, Bethnal Green
Hours: Full time - 35 hours per week
Salary: GBP25,100 base plus cash allowance of GBP2,259 and excellent benefits
At TSB we're here to make banking better for everybody by helping people be confident in managing their money - we call this Money Confidence.
As a Money Confidence Expert you'll work in our Branch and help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice so their everyday banking is easy and convenient. You'll build and deepen customer relationships by getting to know about them and their unique needs. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.
What we need today
customer service experience Be great with people, have a talent for talking to people both in person and over the phone Have a flair for understanding what customers need and the best way to support them with their current and future goals Ability to help answer questions and sort out problems Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do. Are or are able to become an expert in Digital inside and out, embracing assisted self serve and the mobile App. Help customers digitally using their own device or branch tablets.
Location
Bethnal Green Branch is located on Bethnal Green Road The nearest station is Bethnal Green Overground Candidates must be able to reliably commute to this location, with no more than 1 hour total travel recommended.
Benefits:
We'll pay you an FTE base salary of GBP25,100 from day one, and an excellent benefits package which includes:
Extra 9% of your salary (GBP2,259) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) On target Annual Award payment (5% on target) based on company performance Fantastic company pension - TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare So if this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More
Related Articles
Customer Service Consultant - Leicestershire Area
Customer Service ConsultantWhat you'll doThe role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educat
Customer Service Advisor - Guernsey Branches
Description - ExternalCustomer Service Advisor - Guernsey Branches What you'll do: We are looking for people who are passionate about delivering an ou
Customer Service - Bedfordshire
Job Title: Customer Service Advisor Salary: GBP10.23 per hour Location: Biggleswade Contract: Temporary to Permanent, Hours: Monday-Friday, 8.00 am -
Customer Service Assistant
We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is r
Customer Service
We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is r
Customer Service Advisor
Our client is seeking a Customer Service Advisor to join their team. The successful candidate will be responsible for handling inquiries, resolving cu
Customer Services Advisor
Our client is seeking a Customer Service Advisor to join their team. The successful candidate will be responsible for handling inquiries, resolving cu
Customer Service Advisors
Our client is seeking a Customer Service Advisor to join their team. The successful candidate will be responsible for handling inquiries, resolving cu
Customer Service Manager
AJM Healthcare Role: Customer Service Manager Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous servi
You may also like
2021 Vauxhall Mokka 100kW SE Nav Premium 50kWh 5dr Auto Electric Hatchback Hatch
Climate Control, Metallic Paint, Alloy Wheels, DAB Radio, Bluetooth, Keyless Entry/Push Button Start, Apple/Android Play, Rear Camera, Auto Lights, La
2016 Rapido 691FF Diesel Manual
This stunning low mileage example of the much sought after 691FF benefits from 4 berth and 4 belted seats, it has cabin air Conditioning, Satellite na
Crate Acoustic Durango CA120 Amp
2 Channel dynamic sounding acoustic amp. Onboard DSP, feedback filter, line out, speaker out, xlr, and regular jack lead inputs, and lots of eq option
Ladies Citizen Eco Drive Watch
Ladies Citizen Eco Drive watch with mother of pearl face stainless steel bracelet which can be adjusted to size, if it is too small i still have links