Customer Service Advisors

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Customer Service Advisors - Lancashire

England, Lancashire

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Description : 27 Mar, 2023

At AQA, we'mitted to advancing education and we'mitted to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A–levels each year and it's our people who make this happen.Do you want to work for pany with a true purpose, boost your CV and gain valuable experience? You could be our next Temporary Customer Service Advisor.Location: AQA Manchester, on the University of Manchester campus5 days of in–office training, opportunity for hybrid working after probation periodContract Dates: April until June/July – with potential for extensionHours: Full time (35 hours per week over 5 days)7hr shifts between 7am and 9pm – evening and weekend shifts are shared among the team. Overtime is often availableHourly Rate: GBP11.60By supporting students, exams officers and markers, you'll play a vital role in ensuring that exam results are delivered on time across the country. You'll be putting our customers at the front and centre of all that you do, answering telephone and email queries whilst familiarising yourself with the systems that we use to record these. Don't worry if you haven't worked in a customer service role previously, this is an excellent opportunity to work in a friendly office environment, putting your people skills and ability to pick up and learn puter systems to good use.You'll e part of a diverse and supportive team where, to make sure you're fully equipped and confident, we offer full in–person training for five days before moving into our GradBay team where you'll be supported closely as you start talking to our customers. You'll then be eligible to take part in our smart working approach where you can work a mixture of your week at home and in our newly refurbished office.Whilst you're here, you'll also be opening doors to other permanent and temporary opportunities in all areas of the business. 50% of our roles are filled by current AQA employees, so it's likely you'll find your next job whilst in this one! How to applyClick \"Apply\" or email us your CV today!Recruitment AgenciesWe have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

AD ID : 41225612

Keywords : Jobs | Customer Service & Call Centre | England | Lancashire