Customer Service Advisor - Smart Meter
Description : 03 Mar, 2023
We are looking to recruit a Smart Meter Advisor to work for a large utilities company based in Cardiff on a Temporary ongoing basis. This is a great opportunity to join a stable industry with excellent opportunities to gain permanent employment.
Contract: Temporary Ongoing (minimum 3 months)
Pay Rate: GBP12.90 per hour (GBP477 per week - pre-tax)
Hours: Monday to Friday
Working Pattern: Hybrid Working - currently 1 day in the office 4 days at home
The Role:
Entering Meter readings and working from spreadsheets to help improve performance.Technical flow-based work - sending queries to third parties for resolution.Customer and third-party phone calls.Responding to internal and external phone callsThe Successful Candidate:
Energy Industry customer service background is desirableExcellent Customer Service SkillsGood Communication skillsAdministrative ExperienceCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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