Description : 13 Mar, 2023
Complaints Handler– Customer Relations –TemporaryLocation :This position will require you to work half a week from home and half a week in the offices based in EastleighSalary @ GBP14.40 – GBP15.00 per hourHours of work:37 Hours per week , Monday to Friday, 9am to 5.00pm. Although our client offer agile working and therefore if you need some flexibility on the start and finish time this may be possibleDuration: this is initially for 1 month Start Date: Immediate start requiredDynamite Recruitment is delighted to be working in partnership with a very well–established and fast–growing organisation based in Hampshire, our client is looking to recruit Complaints Handlers / Customer Relations Officers to join their busy team on a temporary basis immediately.As a Complaints Handler /Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations Liaise with internal departments and third parties to manage the enquiry with professionalism To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via emailThe Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed complaints Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills.To be considered please submit your CV Immediately.
Related Articles
Complaint Handler / Customer Services - Possible hybrid options Salary : GBP23000- GBP23250Start date : March 2023 -This is a temporary to remain perm
Complaints Handler Solihull (hybrid) GBP25,000 to GBP26,000 plus bonus and benefits Our client is a well established and well respected bank offering
We are recruiting for a Customer Complaint Handler for a Southend on Sea, Essex based long standing organisation in the insurance sector. As a Custome
Complaint Handler / Customer Services – Possible hybrid options Salary : GBP23000– GBP23250Start date : March 2023 –This is a temporary to remain perm
THE OPPORTUNITY:Macildowie are currently recruiting for a Complaints Handler working for a growing organisation based in Leicester. Reporting to the O
Job Title: Complaint Handler– Full Time Salary: GBP23,000–24,000 Location: Hertfordshire, UK Are you an organised and empathetic individual looking fo
Compliance AdministrationRemote/hybridPart–time 21 hours per week We are an estalished independent UK bank. We offer innovative and sustainable financ
We are currently recruiting for two exclusive roles for our client with a site in London and Sheffield. The positions are for a Compliance and Complai
My client is a long established (since 1985) family run company, who are an integrated facilities services provider and manager of all types of commer
100% Brand New & High Quality Stickers has a protective film which needs to be removed before applying This is the perfect decorative, extra or replac
Brand new with CD. Teach yourself piano. 95 demo tracks. £2.00 Pick up only.
In very good condition PLT short front button up denim skirt. Size UK10 Collect from Fishergate, YORK YO10
Good working order. Some bobbling from washing of the cover. Newborn inserts. Sunshade hood. Never been in an accident. Just outgrown.