Job Title: Client Services Assistant
Location: Liverpool
Salary: GBP11.25 – GBP12.50 p/h
Temporary – Immediate Start
Aspion are currently recruiting on behalf of a Finance company in the Liverpool area who have a very reputable reputation within the market. This is a great opportunity to join a growing team in very modern offices who offer continual career support.
Description:
To propose all the companies finance retail and corporate business to the various Finance Houses in a timely manner and monitoring all decisions, to ensure the company receives the maximum opportunities to write all possible business.
Application decisions are to be handled efficiently and the relevant parties advised of each individual proposals progress. Responsible for obtaining relevant financial documentation and ensuring its accuracy prior to issuing to dealers or development managers.
Key Responsibilities:
Responsible for the processing of Retail and Corporate finance applications received from dealers, development and operations managers.Proposing all applications to various Finance Houses using the relevant online systems.Monitoring applications and ensuring decisions are received within the specified timescales.Updating the application system with all finance house decisions and advising dealers and development managers.Establishing settlement figures were applicable.Requesting and producing finance documents and issuing to dealers or external representatives via the portal.Inbound Customer Service calls.Handling dealer, development managers and finance company queries effectively and efficiently.Providing support and resource to Reception as required.Adhering to the company code of conduct To act with integrity at all times and embrace the philosophy of treating our customers fairly
Excellent keyboard and system skillsStrive for excellence while having a strong sense of urgency and ability to work to deadlinesEnthusiastic and self motivatedAct with Integrity in all aspects of workGo further for customers, taking ownership of all requests and ensure a positive resultAbility to build strong working relationships at various levelsExcellent organisation and prioritisation skillsKnowledge of the motor trade – vehicles and financeExperience of working within a pressured environmentDemonstrate a professional and committed approach at all timesExperience within the broker environment Monday to Thursday 9amto 5.30pm and then an earlier finish on a Friday 5.00pm!
This role could go permanent for the right candidate and to fit with the needs of the business.
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