Charity shop volunteer 01/03/2023
We are the Salvation Army and we put our faith into action by offering practical help for people without discrimination, standing up for those who are vulnerable, fighting against injustice and encouraging people to deepen their relationship with God. The services we offer are diverse and responsive to the realities of life in the communities we serve.

About the role:
Do you enjoy meeting people? Do you want to acquire new skills or make good use of your existing skills as part of a friendly, welcoming team? If you have a passion for supporting your community then this could be the opportunity for you. Salvation Army shops help to generate the income to provide services to help give those within the community a positive future.

Location:
Salvation Army charity shop “The Village”, Nunhead Green, London SE153QG,

Time commitment:
The time commitment is flexible, from Tuesday to Saturday, and will be agreed with the Charity Shop Manager
What you’ll be doing:
-You will support the Charity Shop Manager in
-Talking to customers and making them feel welcome in the shop
-Advising and helping customers as they browse
-Ensuring the shop looks its best and is on-trend by following and improving ---Visual Merchandising guidelines
-Helping with sorting of donated goods, pricing and preparing for sale
-Operating the till and dealing with various types of payment
-Answering customer enquiries
-Maintaining a clean, tidy and safe working environment

Skills/experience needed:
-To be interested in the work of The Salvation Army
-Good communication and interpersonal skills
-To be organised and methodical
-Autonomous
-Ability to listen well and take instructions
-Overview and attention to details
-The ability to get along with people and work as part of a team
-Basic numeracy skills

What you’ll get from us:
We will provide you with the training you need to feel confident in the role
The shop manager and other employees and experienced volunteers in the team will be available to give advice and assist you
-Online mandatory training in health & safety, data protection, safeguarding, diversity & inclusion
-Access to a wider range of online training courses
-Opportunity for personal development
-Relevant role to be added on your CV

Who you’ll be volunteering alongside:
Charity shop Manager, Officers, Volunteers, Customers

Practical Considerations:
As part of the application process there will be an informal discussion to give you a chance to ask questions and for us to talk about the role in some more detail.
You’ll also need to provide 2 references, complete a disclosure check if one is applicable to the role (see role description) and complete our online training modules.
Once you start - and so that you and we know that you are happy in your role - there will be an introductory period that will be agreed with the setting.
At TSA we don’t want you to be out of pocket by volunteering, so we are happy to reimburse any pre-agreed out-of-pocket expenses you incur whilst volunteering.