Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history.
We are seeking Graduate Area and Shift Managers to join our vast fulfilment and operations network, in various locations across the UK. These are positive, self-motivated candidates with just the right combination of leadership skills and professional business sense. This is a permanent position from day one.
What will you be doing?
You will be an inspiring leader in one of the following areas within the FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
In this position, you will take care of a team or a process as soon as you start. This kind of opportunity isn't often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help to set you up for success . Our culture is very learn-by-doing oriented; you will take control of your career.
Guiding by example, you'll be responsible for the training and integration of your team, while progressively improving progress. This symbiotic relationship also makes this position even more rewarding and impactful, as you strive for excellence together with the team you supervise.
You'll exercise sound judgement, making sure progress and targets are realistic and achievable. And it'll be worth it; the impact you could have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you can have a hand in creating the future of operations and logistics.
Alongside positive leadership, the ideal Area/Shift Manager keeps the bigger picture goals in mind:
You'll need to safeguard your team's safety while at work
You'll uphold Amazon's high standards of quality
You'll demonstrate problem-solving and analytical capabilities
And, last but not least: you'll strive to improve and streamline processes
Key job responsibilities
You will join the fast-moving Amazon Logistics team, so the role you play will have a considerable influence on your specific Fulfillment Center. At a high level, you will be responsible for optimising our transportation, sortation and delivery network plans, with the ultimate goal of greater efficiency in all processes.
You'll be in charge of the daily management of our Outbound parcel delivery operations. Therefore, you'll need to keep the following in mind: continuous improvement of any and all processes is a fundamental element of our operations culture.
Day-to-day, you'll manage, control and direct a sortation area, either in receipt of parcels, or parcel delivery. While you're at it, we'll rely on you to exceed productivity goals, as well as the development and maintenance of a stable delivery operations team. Just as importantly, you'll manage and drive effective implementation of the Amazon Business Plan in your sphere of influence. That will include: monitoring, auditing and reviewing staffing plans, schedules, quality initiatives, performance levels and process change initiatives on-site.
Finally, you'll champion and maintain a strong culture of Health and Safety best practices amongst your team: this will involve oversight and review of practices on the ground in your Fulfillment Center.
About the team
Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.
BASIC QUALIFICATIONS A Bachelor's or higher degree in Engineering, Operations or a related field,
Solid working knowledge of Lean techniques and methodologies, such as Kaizen or Six Sigma continuous process improvement,
Demonstrable track record of problem-solving, alongside strong analytical capabilities,
You possess close attention-to-detail: you can manage technicalities, establish root cause analysis, while manipulating and extrapolating any data, as and when necessary,
Previous, accomplished performance in overseeing project delivery: always within scope, timeframes, budget, while meeting required standards of quality,
Solid command of Excel, with data analysis skills to back this up,
You're an excellent communicator, with fluent written and spoken English, alongside the ability to communicate at all levels of seniority within a large organisation,
A Certificate of Professional Competence (CPC) would be beneficial to your application.
You are flexible to relocate for the position if needed
You are willing to work in non-traditional shift pattern which may include nights and weekends
PREFERRED QUALIFICATIONS Though not required, prior work experience can be beneficial.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).