Home / Jobs / Retail & FMCG
Air Freight Clerk
Description : 21 Mar, 2023
Job title: Air Freight Customer Service Agent Reports to: Regional Manager - North Overview To assist with the day to day operation of the Customer Service Department within our clients Air Freight Manchester Office. Hours Monday to Friday 9am to 5.30pm Main accountabilities include: - Arranging collections and bookings. - Raising relevant export paperwork, including MAWB's, HAWB's, Courier Consignment notes and NES - Call Answering - Ensuring the telephones are answered in a timely and professional manner. - Handling Customer queries for Export Consignments, both on e-mail and via telephone - Checking departure of shipments. - Monitoring and maintenance of Booking, Customer Service and documents outlook mailboxes as and when required. - To provide admin support for key accounts - To assist the other Customer Service Agents & Management, as and when required. - Fully comply with the company security regulations. - Fully comply with the company health and safety policy. Qualifications and Experience: - Air , Sea, Road or Logistics experience - Excellent customer services skills ideally within an Export environment. - Excellent time management skills to ensure workloads are completed on a daily basis. - Good communication skills both written & verbal. - Good telephone manner with previous experience of high call volumes (approx. 60 per day). - Good operational and product knowledge desirable. - Ability to work on own initiative and within a team. - Must be proactive and forward thinking. - Level CO security certificate desirable (training will be provided)
Related Articles
Air Export Clerk
Our client, a leading global logistics provider that provides a high-quality level of freight forwarding and logistics services, are looking to recrui
Night Air Export Clerk
Our Client who are a specialist in Air Cargo have a new Night Air Export role based at their Heathrow site Job title: Export Clerk Reports to: Duty Ma
Air import clerk
The purpose of the role coordinate all imports consignments received into the UK by Air. The successful candidate will play a part in ensuring all cus
Interim Freight Pricing Analyst
We have been engaged by an international shipping leader to source and select an Interim Freight Pricing Analyst for a Midlands based opportunity. The
Freight Operations Manager
The Role: The Freight Operations Manager is responsible for overseeing the management and delivery of the UK freight operations. Additionally, the ind
Buyer - Logistics/Freight
Buyer - Permanent - Based in North Birmingham Your new companyA large Logistics/Distribution based organisation with a network of sites across the UK.
Import and Export Clerk
My successful client, based in Erdington is seeking a driven, enthusiastic Import/Export Clerk to join their team.The successful candidate will have a
Animal Export Clerk
We are looking for a Customer Liaison Clerk based in Colnbrook for our client who deals with live animal/pet shipping. Ideally you would have worked w
Freight Forwarder
Role: Freight ForwarderLocation: SouthamptonSalary: Up to GBP30k DOEAre you an experienced Freight Forwarder? Are you an experienced Freight Forwarder
You may also like
Apple IPhone 12 Pro 256GB - Pacific Blue
Apple IPhone 12 Pro 256GB - Pacific Blue Used in excellent condition. With box and unused lightening cable.
Lego City Undercover Game For PS4 Sony PlayStation
PS4 Lego City Undercover Game Sony PlayStation. May have case or cd sleeve no booklet. Acceptable Condition.
2018 Ford Fiesta Ford Fiesta 1.0 E/B 140 Vignale 3dr Driver Assistance Pack Park
Wheels - 17in Alloys,Steering Wheel - Leather,Display Screen - Front Colour,ABS - Anti-lock Braking System,Climate Control Single Zone,Airbags - Drive
Lady Midnight (The Dark Artifices Book 1) By Cassandra Clare With Sprayed Edges
Lady Midnight (The Dark Artifices Book 1) By Cassandra Clare with blue sprayed edges. New and never read just stored on a bookshelf. Excellent conditi