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Administration and Advocacy Assistant Required

England, Norfolk
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Description : 24 Mar, 2023

WHERE:
Both NR2, with client in home and remote working
HOURS:
Part-time, minimum of two hours p/w, with more available, this will increase as you progress in the position.
Tasks that are time sensitive will be fulfilled on a set day each week, the rest is flexible that week.
POSITION:
Working alongside a woman in her 30s who is also disabled, both in person in her home and remotely. To assist with all aspects of personal administration and advocate on her behalf through systems, such as the council for housing, enabling fairer access to vital services etc.
We will work in person once p/w initially, to set up the role and the various aspects required, alongside working from home too. Using your own initiative and the guidance as set out by myself. Once we’re set up this will then become more of a remote working position, only meeting once p/month to discuss the work, in person where required or via video call.
Time sensitive tasks will be fulfilled on a certain day p/w, to ensure they are dealt with in time, and the rest of the work is flexible, to be managed around your other commitments, throughout that week.
You need a savvy and professional approach and determination in pushing forward with objectives, and not easily fobbed off by bureaucracy. Someone with an understanding of bureaucratic systems and is able to consider ways forward, despite hurdles.
For example, pushing forward on various fronts to be rehoused by the council on various grounds including, the property and accessibility, harassment and anti-social behaviour by neighbours, the need for outdoor space to enable mental and physical well being etc. All of which need to be processed through their various systems and relentlessly pushing forth the agendas that need to be fulfilled, despite pushback and redirection.
You will be responsible for various elements of admin, which will increase as you understand the various areas of help required. This inevitably involves the handling of highly sensitive personal information, which must be kept in the strictest of confidence.
It will include tasks such as:
* Making a wide variety of appointments, around my disabled needs
* Researching a wide range of subjects, from personal to bureaucracy
* Maintaining employee admin records
* Assisting me to work through systems of bureaucracy, to achieve the required outcome
* Creative thinking and problem solving to overcome hurdles in the process
* Email, phone, letter, writing, excel etc
RATE:
Employed persons: £11 p/h
Self employed persons: £15 p/h (All paperwork and insurances required, some assistance may be offered, ask when applying)
DBS mandatory, at employers cost
ESSENTIAL REQUIREMENTS:
* Covid safety measures working with a vulnerable person, including wearing a mask at all times and testing when working in person
* Trustworthy and Confidential
* Reliable and responsible
* Savvy and determined
* You actively listen and are detail orientated
* Pragmatic and efficient
* On the ball and conscientious – this includes multi tasking/juggling tasks and prioritising
* Patience, with a sense of humour helps
* Good spoken, written and auditory English skills to communicate with other establishments and also, as I often have speech difficulties so it can be difficult to understand me
HOW TO APPLY:
Contact me with why you feel this would be a good fit for you?
Please include your CV, it will be needed prior to the video interview.
Any questions let me know.
Thank you :)

AD ID : 8456444

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