Account Manager - Wiltshire
Description : 24 Mar, 2023
Calling experienced Account Managers (with a property background ideally). We need you for one of our fantastic clients. As Account Manager you will play a vital role and are required to respond quickly and effectively to new and existing customer queries, providing void property solutions, advice, and quotations whilst ensuring customers always receive exceptional customer service. The Account Manager role requires clear communications skills and a high attention to detail, and you must be comfortable in establishing rapport with people at all levels with the ability to build and maintain long term customer relationships. The key responsibilities: - Handle incoming and outbound calls in a professional manner - Communicate via email and letter professionally - Prepare client reports - Participate in and attend client meetings via teams and in person - Manage the handling of any complaints and escalate appropriately - Collaborate with the Sales Team to identify and grow new opportunities What you need to have and bring to the role: - Excellent verbal and written communication skills with all levels and types of stakeholders - A focussed, flexible, adaptable and self-motivated attitude - Excellent organisational and prioritisation skills - Experience of CRM software and MS Office (Word, Outlook, and Excel) - Ability to manage multiple projects and tasks whilst maintaining a concise level of attention to detail and exemplary customer service - Experience of developing clients/ customers into further revenue streams - Experience of client relationship management If you have what it takes to secure this role, you will absolutely thrive with this business and enjoy a great place to work. Our client is offering a salary of around GBP26,000 to GBP30,000 p/a DOE
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