Account Coordinator - Packaging Location: Southend-on-sea (Hybrid working) Salary: DOE Company: A leading packaging and branding design agency. Role: As an account coordinator, you will assist and support the client services team by carrying out a number of administration/project management tasks where required. In time you will be learning the design and artworking processes, in order to efficiently assist in making sure projects and tasks are delivered on time. To assist a Senior Account/Project Manager, Client Services Director or Account Director in all duties as and where needed To provide assistance within the Client Services department as required including but not limited to; organizing proofs, packshots, sample shootings, couriers, assisting with quotes, setting up jobs on Workbook (internal system), coordinating Account Managers mailboxes in absences Set up jobs on the ESKO system (internal systems), and track the project through the system accurately. To assist in ensuring projects are completed to the highest standard and to deadline To communicate with clients professionally, building client relationships to inspire trust and confidence Under guidance of a senior team member, liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production To assist in writing briefings for internal design, photoshoot and digital artwork projects To attend briefs to the design or artwork team on individual projects as required To assist in effectively managing the timing and execution of the internal design and artwork process as required Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings under guidance etc. Proof-read all designs and artworks you are assisting with, whilst learning to ensure brand consistency across the product range Learn to ensure that projects comply with all current client design and artwork guidelines Keep full track of all live projects you are assisting on and be able to give a full account of the status of each project at any given time Work closely with the Account Managers to enable you to manage client expectations and make sure that all deadlines are met Assist with the preparation of invoicing with the Client Services Department as required to ensure all projects are invoiced promptly and within company timelines Requirements: Packaging industry experience (beneficial) To have project experience in the creative/branding industry is advantageous To have at least one years strong administration experience Language skills - German or French highly desirable Good understanding of design and artwork processes - desirable Technical knowledge or printing processes - print and packaging - desirable Advanced in Excel and managing spreadsheets is essential You will have experience in other MS Office packages (Outlook/Word) You will be able to balance and own your own workload You will be flexible and able to co-ordinate multiple projects in a fast-paced environment Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / project coordinator / project management coordinator / account management coordinator